COVID-19 FAQ's

Where can I get a COVID-19 test?

Does the hospital have enough beds to handle an outbreak? 

Fortunately, we have a large medical/hospital system in DFW that can share "the load," but it’s important that people only go to the hospital with life threatening symptoms. 

How do I know the information I’m receiving is accurate? 

Make sure you confirm news you hear about COVID-19 by checking the following official websites:

What should I use to clean surfaces? 

Visit the Centers for Biocide Chemistries website for a list of suggested effective cleaners. 

How will the County help local entities? 

Ellis County has unveiled an Economic Relief Grant, an approach to kickstart an immediate economic recovery. Our community members have faced an unprecedented economic disruption due to the Coronavirus (COVID-19). This grant is intended to provide reimbursement free relief for Ellis County small businesses, healthcare workers, and social service agencies. Together we will get people back to work, while continuing to protect Ellis County lives.

How can we help local businesses? 

People are still welcome to purchase goods while practicing social distancing and hygiene recommendations, along with the community gathering requirements related to COVID-19. 

How can we help those in need?

United Way of West Ellis County can direct resources to those in need. Visit the United Way of West Ellis County website for more information. You may also contact local churches.

For a list of additional frequently asked questions regarding the coronavirus, please visit the CDC website

Can I still order takeout or delivery from restaurants? 

Yes. Restaurants and bars can continue to provide takeout and delivery services. 

Can I get groceries or packages delivered to my home? 

Yes. You can still receive packages, get groceries delivered, and get meal service delivery. Note that some delivery services may have restrictions for “contactless delivery” or leaving items at your door vs. handing it off. 

Can we attend religious services?

Yes. On April 27, Gov. Abbott released a document titled "Third Revised Guidance for Houses of Worship during the COVID-19 Crisis" which currently serves as the official guidance from the Office of the Attorney General and the Office of the Governor. It states houses of worship are still strongly encouraged to conduct as many activities as possible remotely. If houses of worship choose to hold in-person services, the document lists health protocols to better ensure the health of members.

What do I do if I feel sick?

Patients diagnosed with COVID-19 report mild to severe respiratory illness. Symptoms of COVID-19 may show up 2-14 days after exposure and may include fever, cough, and shortness of breath.

General population: If you are in generally good health and have a mild illness, stay home, and take care of yourself like you would for the flu. If symptoms worsen, call your doctor.

At-Risk Populations: If you are 65 years or older and/or have other medical problems like heart disease, lung disease, diabetes, high blood pressure or cancer – and have fever or symptoms – call your doctor. If you are not sick enough to be hospitalized, you can recover at home. Follow your physician’s instructions or refer to CDC guidance for how to take care of yourself at home. Follow CDC instructions for how to take care of yourself at home.

Your doctor will help make the decision whether you should get tested for coronavirus. Some public health labs in Texas are now testing, and local or regional health departments must approve each test.

How to do I help prevent the spread of the virus?

To prevent the spread of the coronavirus and other infectious illnesses, please follow good hygiene practices including:

  • Wash hands often, for 20 seconds and encourage others to do the same.
  • If no soap and water are available, use hand sanitizer with at least 60 percent alcohol.
  • Practice social distancing.
  • Wear cloth face coverings in public \when you’re around people outside your household, especially when it’s hard to stay six feet away from others.
  • Cover coughs and sneezes with a tissue, then throw the tissue away.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Disinfect surfaces, buttons, handles, knobs, and other frequently-touched places.
  • Avoid close contact with people who are sick.

Am I allowed to travel?

If you plan to take any trips soon, in or outside the U.S., please always check the CDC website for guidance, and plan accordingly. The guidance is changing almost daily.